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Policies vs. Procedures: Know the Difference

Shumaila Saeed
By Shumaila Saeed || Published on January 30, 2024
Policies are guidelines or principles directing decision-making and actions. Procedures are step-by-step instructions for specific tasks or operations.
Policies vs. Procedures

Key Differences

Policies are overarching principles that guide the decision-making process within an organization. They set the tone and direction, reflecting the ethos and values of the organization. Conversely, Procedures are specific, detailed instructions on how to perform particular tasks or operations, ensuring consistency and efficiency.
Shumaila Saeed
Shumaila Saeed
Jan 30, 2024
Policies provide a framework for consistent decision-making and behavior, helping in achieving long-term objectives. They are often broad and flexible, allowing for discretion in implementation. Procedures, however, are more about the practical application, detailing the exact steps needed to accomplish a specific task, leaving little room for interpretation.
Shumaila Saeed
Shumaila Saeed
Jan 30, 2024
In an organizational context, Policies might include codes of conduct, employment policies, or financial guidelines. These policies set standards and expectations. On the other hand, Procedures might encompass protocols for handling customer complaints, safety procedures, or steps for processing invoices, focusing on the operational aspect.
Shumaila Saeed
Shumaila Saeed
Jan 30, 2024
The creation of Policies often involves a high-level perspective, considering the overall mission and goals of an organization. It's about setting a course of action. In contrast, the development of Procedures is typically more technical, focusing on efficiency, effectiveness, and compliance with established policies.
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Shumaila Saeed
Jan 30, 2024
When it comes to change management, altering Policies can have a wide-ranging impact, often requiring careful consideration and consultation. Changing Procedures, however, is usually more about refining methods to improve performance or adapt to new requirements.
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Comparison Chart

Purpose

Guiding principles
Specific instructions
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Jan 30, 2024

Scope

Broad, general guidelines
Detailed, operational steps
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Flexibility

More flexible
Less flexible
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Focus

Decision-making, behavior
Task execution
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Change Impact

Broader organizational impact
Localized operational impact
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Policies and Procedures Definitions

Policies

Policies reflect an organization's ethos and values.
The inclusivity policy represents our commitment to diversity.
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Shumaila Saeed
Jan 09, 2024

Procedures

Procedures set standards for task performance.
The maintenance procedure requires regular checks of all equipment.
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Policies

Policies set the standards for behavior and decision-making.
The company's environmental policy emphasizes sustainable practices.
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Procedures

Procedures focus on how to execute tasks efficiently.
The hiring procedure outlines each stage of the recruitment process.
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Policies

Policies provide a framework for consistent actions.
Our privacy policy ensures customer data is always protected.
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Procedures

Procedures provide detailed operational guidance.
The laboratory procedure ensures accurate and safe experiments.
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Policies

A plan or course of action, as of a government, political party, or business, intended to influence and determine decisions, actions, and other matters
American foreign policy.
The company's personnel policy.
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Procedures

Procedures detail the steps to perform a specific task.
The evacuation procedure clearly explains the steps in case of a fire.
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Policies

A course of action, guiding principle, or procedure considered expedient, prudent, or advantageous
Honesty is the best policy.
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Jan 06, 2024

Procedures

A manner of proceeding; a way of performing or effecting something
Standard procedure.
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Policies

Prudence, shrewdness, or sagacity in practical matters
It is never good policy to speak rashly.
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Jan 06, 2024

Procedures

A series of steps taken to accomplish an end
A medical procedure.
Evacuation procedures.
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Policies

A written contract or certificate of insurance.
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Procedures

(Computers) A set of instructions that performs a specific task; a subroutine or function.
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Policies

A numbers game.
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Procedures

A set of established forms or methods for conducting the affairs of an organized body such as a business, club, or government.
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Policies

Plural of policy
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Procedures

(Law) The set of rules under which litigation is conducted, especially in contrast to the set of substantive legal principles that determine the merits of legal controversies and disputes.
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Policies

Policies establish standards of conduct for individuals.
The ethics policy dictates how employees should resolve conflicts of interest.
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Jan 09, 2024

Procedures

Plural of procedure
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Jan 06, 2024

Policies

Policies guide decision-making processes.
Our investment policy outlines criteria for choosing financial ventures.
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Jan 09, 2024

Procedures

Procedures describe the methodology for completing tasks.
The financial reporting procedure specifies how to prepare annual reports.
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Repeatedly Asked Queries

How specific are policies?

They are broad and provide general guidelines.
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Shumaila Saeed
Jan 30, 2024

What is the main purpose of a policy?

To set guiding principles for an organization.
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Can policies change frequently?

Generally, they are more stable but can change as needed.
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Who is responsible for creating policies?

Typically, top management or the board of directors.
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Are procedures important for compliance?

Absolutely, they ensure adherence to standards.
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Who follows procedures?

Employees or members involved in particular tasks.
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What happens if a policy is violated?

It can lead to disciplinary action.
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How often are policies reviewed?

Periodically, to ensure relevance and effectiveness.
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Are procedures legally binding?

They can be, especially in regulated industries.
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Can a single policy cover multiple areas?

Yes, some policies are comprehensive.
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Do policies apply to all members of an organization?

Yes, they are universally applicable.
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Jan 30, 2024

Can employees contribute to policy-making?

In some organizations, employee feedback is considered.
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How do policies and procedures interact?

Policies provide the framework, procedures detail the execution.
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Do procedures eliminate discretion?

They limit discretion to ensure consistency.
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Is it necessary to document procedures?

Yes, for clarity and training purposes.
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Can procedures be modified easily?

Yes, they're often updated to improve efficiency.
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What is the primary role of a procedure?

To provide specific, step-by-step instructions.
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Can procedures vary within the same organization?

Yes, they can differ based on departmental needs.
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Do procedures help in training?

Yes, they are essential for consistent training.
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How do policies support an organization's mission?

They align actions with organizational goals.
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Jan 30, 2024

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About Author
Shumaila Saeed
Written by
Shumaila Saeed
Shumaila Saeed, an expert content creator with 6 years of experience, specializes in distilling complex topics into easily digestible comparisons, shining a light on the nuances that both inform and educate readers with clarity and accuracy.

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